MARIN supports a human-centred design approach for operations - meaning that the human element is taken into account from the very start of the concept definition phase, up to the moment the operation is executed. In many cases the human operator is seen as the cause of an incident, but far more often the operator saved the day by
taking actions in unforeseen and unpredictable situations. A well-designed operation can make the human element the strongest link
in the chain, but at the same time, a bad design can also make it the weakest link.